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Guest registration for short-stay rentals in Spain

Every guest registered. Every report accounted for.

Claveo gives each guest a secure check-in link, checks their details before anything is reported, and sends the report to SES.Hospedajes with a record of every stay.

Start freePreview the workflow
  • Free plan for one property
  • 14-day trial on paid plans
  • Paid plans from 4.90 €/month
Built around SES.HospedajesDirect submission or checked XML
Guest data encryptedNames, documents, contact details
Guest form in 10 languagesSpain’s official languages and five more
Unlimited mandatory submissionsOn every paid plan
How it works

From booking to confirmed report in five steps.

Every step shows up in the booking, so you always know what is done and what comes next.

  1. Step 1:

    Add or import the booking

    Create it by hand, upload a CSV, or sync the calendar feed from your channel. Each booking gets its own secure guest links.

    Calendar (iCal) sync is included in Solo, Pro and Agency.
  2. Step 2:

    Guests fill in their own details

    They open the link on their phone, type or scan their details, sign the rental agreement if you use one, and can continue later. No app to install.

    Document scanning is included in paid plans; e-signatures in Pro and Agency.
  3. Step 3:

    Claveo checks what is missing

    Required fields are checked before anything is reported. The booking shows exactly which guest still has to finish, so you follow up once.

  4. Step 4:

    Send it to SES.Hospedajes

    On a paid plan, submit straight from the booking once your SES credentials are set up. On any plan, download a checked XML file to upload yourself.

  5. Step 5:

    Keep a record you can show

    The authority response, timestamps, signed agreement and audit history stay with the booking, ready to export as an evidence pack.

    Evidence packs and the full audit trail are included in Pro and Agency.

See the full guest check-in flow

Guest registration

Guests register themselves. You stop chasing.

Each booking shows which guest still has to finish, so one reminder replaces ten messages.

  • Mobile form in English, Spanish, Catalan, Basque and Galician
  • Document scanning fills the key fields
  • Tablet check-in at the property for guests who arrive unregistered
Document scanning and tablet check-in are included in paid plans.
SES.Hospedajes reporting

Know every report went through, and prove it.

The authority’s response stays next to the booking. If something fails, you see why and can send it again.

  • Direct submission once your SES credentials are added, or a checked XML file to upload yourself
  • Evidence packs with the XML, SES responses, signed agreements and audit history
Evidence packs and e-signatures are included in Pro and Agency.How SES.Hospedajes reporting works
Teams and portfolios

One flat or a whole portfolio.

See the state of every property at a glance and share the work with your team.

  • Plans from a single property up to 74
  • Team roles on Pro; owner and auditor portal on Agency
  • Contract requirement and template set per property
Claveo for property managers
Trust and privacy

Sensitive data, handled with care.

You collect passports and personal details from your guests. Claveo keeps that data protected and accounted for.

Encrypted at rest

Completed guest records, including names, document numbers, nationality and contact details, are stored encrypted.

Separate workspaces

Each workspace is isolated, and team members only see what their role allows.

No stored document photos

With the guest’s consent, the photo is read to fill the form and then deleted.

Retention you control

On Pro and Agency, old guest data is anonymised after the period you set, and each run is logged.

How privacy mode worksPrivacy policy
Pricing

Start free. Upgrade when you go live.

Pick a plan by the number of properties you manage.

Free

0.00€/month

  • 1 property, 1 workspace user, 5 check-ins per month
  • No SES.Hospedajes API submission
  • Document photo autofill is not included
  • Contracts and electronic signatures are not included
Start free

Solo

4.90€/month

  • 1 properties included, up to 3, 1 workspace user, unlimited check-ins per month
  • Extra properties: 4.00 € each per month
  • SES.Hospedajes API submission included
  • Document photo autofill included
  • Contracts and electronic signatures are not included
Choose Solo

Pro

Most popular

24.90€/month

  • 5 properties included, up to 22, 5 workspace users, unlimited check-ins per month
  • Extra properties: 3.00 € each per month
  • SES.Hospedajes API submission included
  • Document photo autofill included
  • Contracts, electronic signatures, and signed-contract downloads
Choose Pro

Agency

79.00€/month

  • 25 properties included, up to 74, 25 workspace users, unlimited check-ins per month
  • Extra properties: 2.00 € each per month
  • SES.Hospedajes API submission included
  • Document photo autofill included
  • Contracts, electronic signatures, and signed-contract downloads
Choose Agency

No VAT is charged. Your first paid subscription includes a 14-day free trial. Compare all plans

Questions

Good to know before you start.

More answers in the help centre.

Do I need SES.Hospedajes credentials to start?
No. You can add bookings and collect guest details straight away. Add your SES web service credentials when you are ready to submit directly; until then you can download a checked XML file. More about SES.Hospedajes reporting.
What do guests have to do?
Open their link on a phone and fill in their details, or scan their document on paid plans. No app or account is needed, and they can finish later.
What can I do on the Free plan?
Set up one property, create bookings and send guest links, with up to five check-ins a month. Direct SES.Hospedajes submission starts on paid plans, and your first paid subscription includes a 14-day free trial.

Stop chasing guest details.

Set up your first property and send a guest link today.

Start freeView pricing